8 meses antes
As a customer of this logistics company, I found t...
As a customer of this logistics company, I found their service to be acceptable in terms of timeliness and communication. However, I encountered some challenges with tracking updates and clarity regarding the delivery status. The website was intuitive, but I would appreciate more detailed information on shipment progress. The customer support team was polite and helpful, but there were instances where I had to follow up multiple times for a resolution. Overall, the experience was satisfactory, but there is room for improvement in enhancing transparency and streamlining communication processes.