8 meses antes
The company's website, unicool.co.uk, is easy to n...
The company's website, unicool.co.uk, is easy to navigate with clear information about their refrigeration services. The variety of products they offer is commendable, and their pricing seems reasonable. However, the overall experience with the company was average. While the technicians were professional and arrived on time for the installation, the communication regarding the process and estimated time for completion could have been better. There were a few delays in receiving updates, and it required some follow-up from my end. The actual installation was satisfactory, but there were a few minor issues that needed to be addressed afterward. The customer service was helpful when contacted, but there could have been better proactivity in keeping customers informed. Overall, the experience with Universal refrigeration was average, with room for improvement in communication and attention to detail.