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TigerTMS: Revolucionando a hospitalidade com conectividade perfeita e experiência aprimorada do hóspede
A TigerTMS é uma fornecedora líder de aplicativos de hospitalidade que oferece aos hoteleiros conectividade perfeita para seus sistemas de TI e melhor comunicação com seus hóspedes. O conjunto de soluções da empresa foi projetado para gerar receita adicional, melhorar a experiência do hóspede e simplificar as operações para hotéis de todos os tamanhos.
Com mais de 30 anos de experiência na indústria, TigerTMS se estabeleceu como um parceiro confiável para hotéis em todo o mundo. As soluções inovadoras da empresa são usadas por algumas das marcas de hotéis mais prestigiadas do mundo, incluindo Marriott International, Hilton Worldwide, InterContinental Hotels Group (IHG), AccorHotels e muitas outras.
No centro da oferta da TigerTMS está seu principal produto - Tiger Communications. Essa plataforma baseada em nuvem permite que os hotéis se comuniquem com seus hóspedes por meio de mensagens de texto SMS ou notificações de aplicativos móveis. Com o Tiger Communications, os hotéis podem enviar mensagens personalizadas aos hóspedes antes que eles cheguem à propriedade ou durante a estadia - de mensagens de boas-vindas a solicitações de serviço de quarto e muito mais.
A plataforma também permite que os hóspedes forneçam feedback sobre sua estadia em tempo real por meio de pesquisas enviadas diretamente para seus dispositivos móveis. Esse feedback valioso ajuda os hoteleiros a identificar áreas de melhoria e aprimorar a experiência geral do hóspede.
Outra solução importante oferecida pela TigerTMS é o PMS Interface Suite. Esta suíte fornece integração perfeita entre o sistema de gerenciamento de propriedade (PMS) de um hotel e outros sistemas de TI, como ponto de venda (POS), sistemas de fechadura de porta, sistemas de gerenciamento de energia (EMS) e muito mais. Ao integrar esses sistemas díspares em uma plataforma coesa, os hotéis podem agilizar as operações e reduzir os custos associados à entrada manual de dados.
Além dessas ofertas principais, a TigerTMS também oferece uma variedade de outras soluções projetadas especificamente para o setor hoteleiro. Esses incluem:
- Guest Internet Access: Uma solução Wi-Fi segura que permite aos hotéis oferecer acesso à Internet de alta velocidade em todas as suas propriedades.
- Contabilidade de chamadas: Uma solução abrangente de contabilidade de chamadas que rastreia e fatura todas as chamadas telefônicas feitas a partir de quartos de hotel.
- Mensagens de Voz: Um sistema de correio de voz que permite aos hóspedes receber e deixar mensagens diretamente dos telefones de seus quartos.
No geral, a TigerTMS é uma empresa dedicada a ajudar os hotéis a melhorar suas operações, aprimorar a experiência do hóspede e gerar receita adicional. Com seu conjunto de soluções inovadoras e compromisso com o atendimento ao cliente, a TigerTMS está preparada para continuar liderando o caminho em tecnologia de hospitalidade nos próximos anos.
tigertms.com
