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Sou inquilino dos Apartamentos La Estancia há 4 anos e meio e estou muito chateado com a insolência e incompetência de sua administração.
Já experimentei condições deploráveis em que você dá manutenção aos apartamentos, uso de materiais e mão de obra baratos., Você mudou tanto de administrador que fica difícil acompanhar, perdem-se pedidos anteriores, falta de profissionalismo para dizer o mínimo. Seu mais recente administrador está no topo da lista em grosseria e indiferença, totalmente desprovido de habilidade para falar com os clientes.
Tenho escrito cartas, telefonemas para fazer alguns consertos, prometendo mês após mês que será feito, mas tudo mentira.
Você tem a audácia de cobrar o aluguel e perder a responsabilidade de usar esse dinheiro para fazer reparos, substituir coisas danificadas e garantir que os inquilinos sejam tratados com respeito e consideração. As máquinas de lavar e secar roupas não recebem manutenção adequada, devoram você e estou pedindo um reembolso de $ 5,25 que perdi nesta lavanderia. Você tem este estabelecimento em sua propriedade, que o torna RESPONSÁVEL. Eu pago meu aluguel integralmente, como você gostaria se eu descontasse os $ 5,25 do aluguel devido à sua insolência em assumir a responsabilidade em uma cortesia profissional. As pessoas que você contrata são incompetentes e negligentes e falam da qualidade de sua empresa, nem é preciso dizer a maneira como você conduz seus negócios.
Sinceramente,
Wanda Waleska Deiter
