8 meses antes
I recently used the services of this organization ...
I recently used the services of this organization for my elderly relative and found their website to be informative and easy to navigate. The resources provided were helpful in understanding the available programs and services. However, I encountered some challenges in reaching out for additional information, as it took longer than expected to get a response. While the staff were friendly and knowledgeable, the overall communication could be improved. Additionally, I found that some of the information provided was not entirely up to date. Overall, the experience was average, and I believe there is potential for them to enhance their services and communication for a better customer experience.