7 meses antes
As a customer, I recently had an experience with a...
As a customer, I recently had an experience with a healthcare provider based in Connecticut. While the company's website was easy to navigate, I found the overall experience to be average. The staff was professional and provided adequate care, but I felt that the communication could have been better. It took longer than expected to receive test results, and when I reached out for updates, I didn't receive timely responses. The facilities were clean and well-maintained, but I felt that the waiting times were longer than necessary. While I appreciate the convenience of online appointment scheduling, it seemed that the availability was limited, making it difficult to book appointments at preferred times. Overall, my experience with this healthcare provider was satisfactory, but there is room for improvement in terms of communication, timeliness, and appointment availability.