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Kddi evolui inc. - Fornecer serviços de comunicação de alta qualidade
Kddi evolui inc. é uma subsidiária do Grupo KDDI, que oferece uma ampla gama de serviços de comunicação para seus clientes em todo o Japão. A empresa está em operação há vários anos e se estabeleceu como um dos principais fornecedores de serviços de call center/contact center, serviços de BPO, soluções omnicanal e soluções de TI.
O foco principal da empresa é fornecer serviços de comunicação de alta qualidade que ajudem as empresas a melhorar a experiência do cliente (CX) e atingir seus objetivos. Com uma equipe de profissionais experientes e proficientes nos idiomas inglês e japonês, a Kddi evolva inc. pode atender às necessidades de clientes nacionais e internacionais.
Serviços de Call Center/Contact Center
Os serviços de call center/contact center da Kddi evolva inc. são projetados para ajudar as empresas a gerenciar suas interações com os clientes de forma eficaz. A empresa fornece tratamento de chamadas de entrada/saída, suporte por e-mail, suporte por bate-papo, gerenciamento de mídia social e outros serviços relacionados que permitem que as empresas forneçam assistência oportuna a seus clientes.
Serviços de BPO
Os serviços BPO (Business Process Outsourcing) da Kddi evolva inc. destinam-se a ajudar as empresas a otimizar suas operações terceirizando funções não essenciais, como entrada de dados, processamento de documentos, processamento de folha de pagamento, etc., para os profissionais qualificados da empresa.
Soluções omnicanal
As soluções omnichannel da Kddi evolva inc. permitem que as empresas forneçam experiências perfeitas aos clientes em vários canais, como telefonemas, e-mails, bate-papos ou plataformas de mídia social como Facebook ou Twitter. Ao integrar esses canais em uma única plataforma com recursos avançados de análise para rastrear as interações do cliente em todos os pontos de contato em tempo real, ajuda as empresas a obter insights sobre como podem melhorar o CX.
Soluções de TI
As soluções de TI da Kddi evolva inc. incluem desenvolvimento de software e serviços de manutenção que ajudam as empresas a desenvolver aplicativos de software personalizados adaptados especificamente para suas necessidades de negócios, ao mesmo tempo em que fornecem suporte contínuo e serviços de manutenção.
Conclusão
Kddi evolui inc. é uma empresa que fornece serviços de comunicação de alta qualidade para empresas em todo o Japão. Com foco na experiência do cliente, a empresa se estabeleceu como fornecedora líder de serviços de call center/contact center, serviços de BPO, soluções omnicanal e soluções de TI. A equipe de profissionais experientes da empresa é proficiente nos idiomas inglês e japonês, tornando-a uma parceira ideal para clientes nacionais e internacionais.
k-evolva.com
