8 meses antes
As a customer, I found the online account access a...
As a customer, I found the online account access and payment options of the company very convenient. The website is user-friendly and easy to navigate, which made it simple to manage my account and make payments. However, I did encounter some difficulties when trying to reach customer service for assistance with a payment issue. It took longer than expected to get a response, and the process felt a bit frustrating. Overall, the experience was average. The company’s website offers helpful tools and resources for managing accounts, but there is room for improvement in terms of customer support and responsiveness.