As a customer, I recently had the opportunity to e...
As a customer, I recently had the opportunity to explore the services provided by this learning and leadership group. While browsing through their website, I found it to be informative and well-structured, making it easy to navigate and find the necessary information. The range of programs offered by the company is fairly extensive, covering various areas of personal and professional development.
However, I must admit that the overall experience was average. Although the content of the programs seemed promising, the execution lacked a certain level of depth and engagement. The sessions felt somewhat superficial, and I was left wanting more in terms of practical application and real-life examples.
Moreover, the customer support was not particularly impressive. The response time to queries was longer than expected, and the staff seemed somewhat indifferent in their interactions.
Overall, Impact Learning and Leading Group has potential, but there is room for improvement in terms of program delivery and customer service.