I recently used a mortgage service from this compa...
I recently used a mortgage service from this company and found the experience to be average. The website was user-friendly, and the application process was fairly straightforward. However, I encountered some issues with communication and responsiveness from the customer service team. It took longer than expected to receive updates and I had to follow up multiple times to get the information I needed. On a positive note, the rates offered were competitive, and the overall loan terms were satisfactory. Improvements in customer service and communication would greatly enhance the experience for future customers.