As a customer, I recently had the opportunity to w...
As a customer, I recently had the opportunity to work with a masonry company for some repair work on my property. After thorough research, I came across D.W. Masonry, Inc. through their website, themasonryexperts.com. While their website was informative and easy to navigate, my experience with the company was average.
Although the craftsmanship displayed by the company was decent, I expected a bit more attention to detail. The repairs were completed as promised, but there were a few small flaws that I noticed upon close inspection. The pricing was on par with other companies in the industry, but I felt that the value for money wasn't exceptional.
On a positive note, the team was professional and punctual. They arrived on time and completed the work within the agreed-upon timeframe. Communication with the company was satisfactory, although there were a few instances where I had to follow up for updates.
Overall, D.W. Masonry, Inc. provided an average experience. While they fulfilled their contractual obligations, there is room for improvement in terms of attention to detail and communication.