I recently had the opportunity to use this bank's ...
I recently had the opportunity to use this bank's services and overall, I would say it was an average experience. The website was easy to navigate, and I appreciate the convenience of online banking. However, the customer service could use some improvement. The wait times on the phone were longer than expected, and the representatives didn't seem very knowledgeable or helpful. Additionally, the bank fees were on the higher side compared to other institutions in the area. On the positive side, the branch I visited was clean and well-maintained, and the staff was friendly, although not overly attentive. While my experience was not exceptional, I would consider using this bank again if I had no other alternatives.