I recently had the opportunity to visit Certec Aut...
I recently had the opportunity to visit Certec Automotive for some car repairs. Overall, my experience was average. The technicians were knowledgeable and seemed to be proficient in their work. However, the customer service could have been better. The staff was polite, but they lacked a sense of urgency and attention to detail. The waiting area was clean and comfortable, but the lack of a refreshment station was disappointing. In terms of pricing, Certec Automotive was on par with other similar companies in the area. The repair itself was satisfactory, although it took longer than originally estimated. While I appreciate their efforts, I believe there is room for improvement in terms of customer service and efficiency. In the future, I would consider giving them another chance but with lowered expectations.