Debra L. Gilder

Revisão de Finance of america cares

I recently had an average experience with the comp...

I recently had an average experience with the company. While their website was easy to navigate, I found it lacking in clear information about their services. I had to dig around to find the specific details I needed. Additionally, their response time to my queries was quite slow, causing some frustration on my end. However, I appreciate their efforts in providing resources on their website, such as helpful articles and calculators. The overall customer service was decent, but not exceptional. They were polite and responsive, but lacked the personal touch that could have made my experience more memorable. Overall, I would rate my experience as average. There is room for improvement in terms of communication and providing a more user-friendly experience on their website.