S

Steve Sellers

8 meses antes

I recently had the opportunity to work with this l...

I recently had the opportunity to work with this law firm through a challenging legal matter, and my experience was a mixed bag. Their website was easy to navigate and provided useful information, but the communication with the lawyers was somewhat lacking. 🏢💼

It took longer than expected to hear back from them, and there were times when I had to reach out multiple times for updates. While the lawyers were knowledgeable and seemed competent, their availability and responsiveness left something to be desired. ⌛🙇‍♀️

On the plus side, they were thorough in their research and preparation, and ultimately achieved a satisfactory outcome for me. The fees were fair, and they were transparent about the billing process. However, the overall experience could definitely benefit from improved communication and client interaction. 📚💸

So, while there were certainly some positives, I would rate my experience with this law firm as average. They have the potential to be great, but a stronger emphasis on client communication would go a long way in improving the overall customer experience.🤔✅

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