Mike Soto

Revisão de Franchise operation

I recently used the services of the franchise oper...

I recently used the services of the franchise operation for my cleaning needs and overall, my experience was average. The website, boston-maids.com, was easy to navigate and provided all the necessary information. The booking process was fairly straightforward, with the option to select from different cleaning packages available. The team arrived on time and were polite and professional throughout. However, I found the cleaning to be just satisfactory. While they did an acceptable job, I expected a more thorough and detailed clean for the price I paid. Some areas were missed or not cleaned to my satisfaction. The customer service was decent, but not exceptional. They addressed my concerns promptly, but didn't go above and beyond to ensure complete customer satisfaction. In conclusion, the franchise operation provided an average cleaning service, meeting my basic expectations but not exceeding them.