C

Chad Jensen

8 meses antes

💼 I recently used a mortgage service and decided t...

💼 I recently used a mortgage service and decided to give 🏢 a try based on their website. The experience was just average. The website was well-designed and easy to navigate. It provided helpful information about the mortgage process. However, the overall level of customer service was lacking. I encountered delays and wasn't kept informed about the status of my application. The response time to my inquiries was slow and somewhat frustrating. On the positive side, the mortgage rates were competitive, and they did eventually help me secure a loan. However, I expected better communication and a smoother process. I appreciate their efforts, but there is definitely room for improvement. If you're looking for a mortgage, 🏢 might be worth considering for their rates, but be prepared to be patient with the process. 🙇‍♂️

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