Adam Creighton

Revisão de Fersan ltda.

I recently had the opportunity to engage with a co...

I recently had the opportunity to engage with a company that lacked customer service 🤷‍♀️. Although their website was user-friendly, their response time to inquiries was disappointingly slow. 😕 The information I found on their website was helpful, but it took several attempts to get a response to my specific queries. 📧 Their lack of attentiveness left me feeling frustrated, as I believe customer service is an essential aspect of any successful business. On a positive note, the products they offer were of average quality, nothing outstanding but nothing terrible either. The pricing was reasonable, so I would consider giving them another chance in the future. However, I do hope they improve their customer service experience to better meet their customers' needs. ⏳📞