I recently used the services of this genealogy com...
I recently used the services of this genealogy company and had a fairly average experience. The website provided a decent interface for searching through UK and Irish ancestry records. However, I found the search functionality to be somewhat limited and not as comprehensive as I had hoped. Despite that, I did come across some helpful information regarding my family history, but it wasn't anything extraordinary.
The customer support was satisfactory, although response times could be improved. The representatives were polite and tried their best to address my queries and concerns. However, I didn't feel that they went above and beyond to provide personalized assistance.
Overall, while the company's website was user-friendly and offered some useful information, I expected more in terms of search functionality and customer support. For those with basic genealogy needs, it should suffice, but for someone seeking more in-depth research and assistance, there might be better options available.